USPS Priority Mail: All Priority Mail orders are processed within 3-5 business days. Once your order is processed you can expect to receive your package in 2-7 business days.
*NOTE: THAT IF YOUR ORDER INCLUDES A PREORDER ITEM, IT WILL NOT SHIP UNTIL DATES INDICATED IN PRODUCT DESCRIPTION OF THE ITEM.
*NOTE: All orders placed on Friday, Saturday or Sunday will be processed on Monday.
*NOTE: If you return any items that have been shipped to you, you will not be refund shipping costs
*NOTE: If you are shipping back any returns, ShopCaffeinated.com or Caffeinated Beauty Bar does not cover the cost of return labels
*Please note that Caffeinated Beauty Bar also does not ship on Saturdays, Sundays or holidays.
*While we will do all that we can to ensure your order is delivered on time, ShopCaffeinated.com or Caffeinated Beauty Bar cannot be held responsible for conditions beyond our control such as severe weather, postal interruptions, etc.
Do we offer overnight shipping?
Not at this time. If you need an item quickly, we recommend picking it up in store!
Where does Caffeinated Beauty Bar ship to?
At this time we only ship in the USA.
How do I know the status of my order?
Once your order has been placed, you will receive a confirmation email. Then, once your order starts being processed, you will receive another email with a USPS tracking number. You can check the status of your order at any time by clicking the hyperlink in your email or by tracking your number at usps.com. For in store pick up orders, you will receive an email letting you know the order is ready to be picked up.
Can I make changes to my shipping address after I place my order?
Once you receive our email stating that your order is processing, ShopCaffeinated.com is unable to make any changes or modifications to an order, as we begin working on shipping your order immediately. However, if you notice your address is incorrect when you receive your confirmation email, please reach out to firstname.lastname@example.org. We ask that in your email you include your first and last name, your order number and what changes need to be made.
What happens if my package is refused or sent back to the sender?
If your shipment is refused or returned to the sender, you will receive an email notifying you once the package arrives back to the ShopCaffeinated.com office. If a package is returned due to an insufficient shipping address, the customer is responsible for the charge to ship the order again. This amount must be paid before items are re-shipped to the customer's correct shipping address. Payments are emailed to customers through an online invoice. You have 7 days after the email is sent to respond to ShopCaffeinated.com before your order will non-refundable, and the items will be donated.
What happens if my package is never delivered or stolen?
Caffeinated Beauty Bar is not liable for orders that are lost, stolen or damaged
Didn’t answer all of your questions? Shoot us an email at email@example.com with any questions you have.